Skip to main content

Terms of Service

Connect Service Terms of Service

What are the Terms of Service?

The Terms of Service are a contract between you and UBC that governs:

  • how you may access and use the Service;
  • your responsibilities with respect to the Content you (or your designate) contribute to the Service; and
  • the permitted uses of your Content by UBC faculty, staff and students.

Please read the Terms of Service carefully.

Terms of Service

1. Introduction

  1. The “Service” means, collectively, all aspects of the ubcxonline.exl.ubc.ca website.
  2. The Service contains many “Sites”, which are dedicated to particular purposes, for example: there are sites for courses, university academic and administrative programs, research collaborations, and student groups and organizations (e.g., AMS clubs).
  3. The term “Content” means the text, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, software, scripts, and other materials you may view on, access through, enter or otherwise contribute to the Service. For certainty, “Content” includes course materials and student assignments contributed to the Service; and to “contribute Content” means to upload, input or otherwise contribute Content to the Service (usually by contributing to a particular Site).

2. Your Acceptance of the Terms of Service

  1. By logging into the Service you agree to these Terms of Service. These Terms of Service supplement UBC’s policies, rules and requirements. Please take particular note of Policy #104, Acceptable Use and Security of UBC Electronic Information and Systems; UBC’s Copyright Requirements for UBC Faculty and Staff; UBC’s Fair Dealing Requirements for Faculty and Staff; and the Copyright Guidelines for UBC Faculty, Staff and Students.
  2. These Terms of Service apply to all users of the Service, except where a service offered through the Service is expressly subject to its own terms of service, in which case, if there is a conflict between these Terms of Service and that service’s terms of service, that service’s terms of service will govern.
  3. If you do not agree to these Terms of Service you must not log in, access, browse or otherwise use the Service. If you have questions or concerns, please contact ubcxsupport.exl@ubc.ca.
  4. UBC may, in its sole discretion, modify these Terms of Service at any time. Any modifications will be effective upon them being posted to the Service. Your continued use of the Service following the posting of the modifications constitutes acceptance of such modifications. You should periodically review the most up-to-date version of these Terms of Service.

3. Your Account

  1. In order to access the Service, you must have a current active user account, as created using the Account Creation page.
  2. In order to participate in a course, class or project work, students enrolled in a course or class will be able to see the first and last names of other students enrolled in the same course or class, but not those of students in courses or classes that they are not enrolled in.
  3. You must not visit or use the Service utilizing another person's Account.
  4. You are responsible for the activity that occurs on the Service through your Account. Protect your Account by using a strong password and keeping it secret.

4. Access and Use of the Service and Content

  1. Grant of Permission to UBC. You retain your rights in the Content you contribute to the Service, but by submitting Content to the Service, you grant UBC and its agents (including its faculty and staff) an irrevocable, worldwide, non-exclusive, sublicenseable and transferable license to reproduce, distribute, display, and present the Content on the Service and to use the Content to carry out the administrative, academic, and research mandates of UBC, including those processes established by UBC’s policies, rules and requirements.
    • Please note, Content may be contributed to a Site, access to which is limited to particular individuals (e.g., a course Site is generally restricted to the instructor, his/her staff, UBC IT administrators, and students enrolled in that course), and the Service may permit you to further restrict access to your Content. You are solely responsible for contributing your Content in the appropriate Site and for designating permissions and/or restrictions on the Content’s use (if you do not wish to utilize the default settings). Content will be displayed where contributed or as otherwise designated by you.
  2. Use of the Service and Your Content by Students. UBC students may access and use the Service and Content strictly in support of their academic and extra-curricular activities while at UBC, unless, in respect of particular Content, the owner of that Content expressly permits broader use.
  3. Deletion of your Content from the Service. You may designate any of your Content for deletion from the Service. Also, UBC or the administrator of a particular Site may delete content, or remove access permission from content posted to that particular Site (e.g., for legal, policy or administrative reasons). Upon the processing of any such deletion request by the Service, UBC may, in its sole discretion, permanently delete the Content or store the Content in UBC’s archives (which may be within the Service or elsewhere) and thereafter convert the Content into any medium or format for the purposes of security, backup, and preservation and make the archived Content available to UBC faculty and staff for the purpose of carrying out the administrative, academic, and research mandates of UBC.
  4. UBC’s Policy #81 – Use of Teaching Materials in UBC Credit Courses states that unless a UBC instructor places restrictions upon their Teaching Materials, UBC may, through its Faculties, Departments and individual Instructors, use, revise, and allow other UBC Instructors to use and revise those Teaching Materials to facilitate ongoing offerings of Credit Courses. If a UBC Instructor places such restrictions upon their Teaching Materials and contributes their Teaching Materials to the Service, then notwithstanding any other provision of these Terms of Service, those restrictions continue to apply to the Teaching Materials.

5. General Conditions of Use

  1. You must not make inappropriate use of others’ personal information or post private information or contact details (e.g., address, email) about another person. You must not re-post a message that was sent to you privately without permission of the person who sent the message or forward any email notification or RSS feeds from discussion postings. Any contact from another user or receipt of any message that makes you feel uncomfortable should be reported to the Office of the Ombudsperson for Students.
  2. Without limiting the foregoing and the prohibited uses set out in UBC Policy # 104, the following are not permitted:
    1. commercial advertising or promotions placed on or within the Service, a Site or Content (unless you have received prior permission from the administrator of the Site in which it is to appear), including using the communication systems provided by the Service (e.g., comments, email) for any such purposes;
    2. using any automated system, including without limitation, "robots," "spiders," or "offline readers," to harvest or scrape information from the Service or any part(s) thereof, or to send more request messages in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser; or
    3. in any way intentionally placing undue burden on the technical systems or networks connected to the Service.
  3. UBC may remove any Content or suspend your Account, or access to the Service using your Account, if it learns or is credibly notified (as determined by UBC) that such Content or your conduct is in violation of these Terms of Service.

6. Liability and Indemnity

  1. You are responsible for the Content you contribute to the Service. For clarity, when a designate (usually an administrative assistant or teaching assistant) contributes Content on behalf of a faculty or staff member, it is the faculty member or staff member, not the designate performing the task of uploading or inputting who is responsible for the Content, who must ensure that the Content complies with these Terms of Service, and who must ensure that the license terms governing the use of the Content are appropriate.
  2. The Service and the Content is provided to you AS IS. You understand that UBC does not endorse any Content submitted to the Service by any user, or any opinion, recommendation, or advice expressed therein, and UBC expressly disclaims any and all liability in connection with Content, including without limitation all direct, indirect, special, incidental or consequential damage or any other damages whatsoever and howsoever caused, arising out of or in connection with the use of the Service or any Content, or in reliance on the Service or the Content.
  3. In addition, the Service may contain links to third party websites. UBC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites.
  4. You agree to indemnify and hold harmless UBC, its Board of Governors, agents, contractors, licensors, and licensees against any all claims arising from or in any way relating to your use of the Service including, without limitation, the Content you contribute to the Service.

7. Trademarks

Certain words, phrases, names, designs or logos used on the Site may constitute trademarks, service marks or trade names of the UBC or other entities. The display of any such marks or names on the Site does not imply that UBC or other entities have granted a license or authorization of any kind to use such marks or names. You may not use any of UBC’s trademarks, service marks or trade names without UBC’s prior written permission.

8. Choice of Law

The laws of the Province of British Columbia and the laws of Canada applicable therein shall govern as to the interpretation, validity and effect of this document, notwithstanding any conflict of laws provisions of your domicile, residence or physical location. You hereby consent and submit to the exclusive jurisdiction of the courts of the Province of British Columbia in any action or proceeding instituted under or related to your use of the Service.



UBCx Online Service Terms of Service version 1.0.1 December 2019